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Success Story - "Fleet Management - Medical"
Company Description
Privately Held Mid-West Based Medical Equipment Manufacturing Company
Company Situation
and Problem
For service reasons, the Client had recently moved to a large national Fleet Services supplier from a smaller, regionally oriented provider. This change was completed without a formal RFP process.

–  Fleet mileage information was inadequate to aid fleet management
     for cost analysis, vehicle monitoring and control of fuel and
     maintenance costs.
–  Supplier pricing was not competitive and service levels needed
–  Fleet Policies and management practices needed strengthening.
Paladin Actions & Recommendations Paladin worked closely with the Client, compiled historical fleet costs, generated a complete fleet services Request for Proposal and engaged the top global Fleet Services suppliers in the new bid process.

–  In addition, OEM suppliers were contacted to achieve reduced vehicle
     acquisition costs.
–  Fleet specifications were modified to delete features and options not
     required by the Client‘s operations.
–  Finally, the Fleet Management Policies were changed to strengthen
     controls and reduce risks. .
Client Results With competitive negotiations, the Client received:


Significant discounts from OEM Suppliers (up to 11%)
= Reduced Lease Rates (29%)
= Reduced Fleet Services fees (46%)
= Reduced Maintenance and Fuel Costs
= Improved service levels
= Additional cost control savings


Incumbent won the bid eliminating any potential switching costs and reimbursed the Client for
prior service shortfalls!


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