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Success Story - "Medical Insurance Policy"
Company Description
Commercial Fleet Management Company
Company Situation
and Problem

– Client had accessed the same local medical broker and medical Insurance company
    network for several years
– Insurance committee structure requiring internal consensus building with CFO and
   HR Director
– Broker and Insurance company provided good service and coverage - Client was
   “Happy and Satisfied”
– Health Care Insurance premiums had risen approximately 5% per year with broker
    compensation increasing
– Complicated combination of HRA and HAS contributions and funding
– No creative plan designs brought forth by the holding broker – “status quo”

Paladin Actions & Recommendations – Paladin’s Strategic Insurance Partner conducted numerous internal interviews with
    the CFO and HR to determine cost structure, plan design, servicing
    requirements and regulatory pressure required to run the medical program
– Assembled technical data such as: Summary Plan Descriptions, renewal letters,
    actual loss data, premium payments, historical insurance costs and completed
    contractual/policy wording reviews
– Information was distilled into data points that Paladin’s Strategic Partner was able
    to use as benchmarking criteria and allowed comparison of the client’s insurance
    portfolio characteristics to national peers with The CMR Database®
– A Request for Proposal (RFP) was created and sent to qualified broker specialists
    identified via the database. Paladin mediated the entire bid process, secured
    competitive proposals and developed a Final Report offering new options and
    plan designs

Client Results = New broker and specialist carrier were identified beyond the client’s localized territory
 – expanded from “shopping locally” to sourcing nationally
= A new customized insurance product was presented and accepted by the client
= Premiums were reduced by 15% with a new plan design that will offer a refunding
option based on favorable losses
= A superior brokerage servicing platform was presented to HR and offered advanced
systems and expanded internal HR assistance to make their job less burdensome
Better Insurance Policy with a Better Carrier with
 Higher Service Levels from the New Broker
 for 15% Lower Premiums

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